Algonkian class - final wrapup

I'm glad it's over. I have a low tolerance for classes that are not run in a professional, businesslike manner. I certainly didn't get out of it what I had hoped.

Here's the critique of the class I posted on their forum:

Good things about the class:

1) Kaley was very helpful and also very patient in putting up with my complaints.
2) I enjoyed the analysis of the professional stories as well as my own story.
And my complaints:
1) The class started a week late. I had planned my vacation around the class, since I was taking it seriously. We got about four days notice that the class was postponed a week, and no explanation. Not a good start.
2) The lecture material needs a good editor. There was good content, but it was sometimes difficult to understand. Everything seemed to have been slapped together hastily.
3) Comments from the students were ridiculed and discouraged. This happened early in the course, even though we had been instructed to comment on other student’s work. This effectively shut down an important part of the course for me.
4) Emphasis is on analyzing stories, not writing stories. I enjoyed the analysis, it was the best thing about the class. There was not enough writing – there should have been two or three times as many writing exercises, and we should have finished a draft of the story. I can only speak for myself, but I wasn't overworked.
5) I had to beg to get a draft of my story read. The instructor, Kaley, took pity on me and several other students and reviewed our stories. A bright spot in the class, at least Kaley seemed to understand what we wanted and needed. Our final assignment, for an actual journal editor to review, was to present only a synopsis and the opening. That was all, after ten weeks of class.
6) The instructor only commented on work and answered questions early in the week. If you have a question on Friday or Saturday, when you are working on your submission for Sunday, forget about it. How much more work would it be to check messages once a day and respond?
7) Since the class started a week late, it finished a week late. Our instructor has another commitment the last week of class. I've had to change plans of my own. Is this the paying student's fault?
8 And lastly, the comments from Michael, public and private, are unprofessional. The customer should be treated with respect. I wish I could submit this anonymously. Why am I even bothering?

I won't go into the comments from Michael that prompted #8 - they weren't directed at me initially, but were public, and I complained in a private message to him. I received his wrath. That doesn't work on me, and certainly doesn't scare me away, which seemed to be his intention. He seemed to be intent on ridiculing his customers until they quit - an odd way to run a business. It was sophmoric.
I did get a more polite tone from Michael after I posted my critique of the class, and even an offer of a partial refund because of the week delay in the class. I didn't take it. The offer of a refund should have been made before the class started, at any rate, not after I was a dissatisfied customer.
Other class members had a good experience and enjoyed the class, but I can't recommend it.
Final, final update: I got the much-touted review of the beginning of my story by the visiting Editor. I suppose, since he had so little to work with, it was OK. Was it helpful to me in improving my story? Not really. How can he be helpful without seeing the whole thing? He contradicted what I had been told by the class instructor. Since I am used to getting critiques that are contradictive, that doesn't surprise me.
Of course he said, "Without seeing more of the story...". Well, duh! I successfully resisted the temptation to respond that I would have been glad to show him the whole story, if only I had been allowed to. I'm closing the book on this one.